Sunday, February 1, 2015

Great leaders inspire action.

A key criterion for leadership is self-awareness. In Daniel Goleman’s “The Focused Leader” he asserts that “leaders who heed their inner voices can draw on more resources to make better decisions and connect with their authentic selves” (2013,4).  This is echoed in Bill George’s book “Authentic Leadership” where he states that “authentic leaders have passion for their purpose, practice their values consistently, and lead with their hearts as well as their heads” (Sims, McLean and Mayer, 2007). I believe this is what Simon Sinek is discussing in his video “How great leaders inspire action”   (2009).  Time and again Simon stresses that “People don’t buy what you do.  They buy why you do it.”  Those who lead inspire us to follow, not because they have authority or power, but because we identify with their purpose, values or beliefs.   We follow for ourselves because we buy who they are or what motivates them.

Sinek provides some powerful evidence to support his theory, citing Apple’s iconic success over other able bodied computer companies, the Wright Brothers over a financially supported, highly educated, government insider, and Martin Luther King above all other civil rights leaders (2009).  All demonstrate Sinek’s Golden Circle which shows that leaders inspire because they understand why they do what they do, not because of what they do or how they do it (2009). 

I joined Mead Johnson Nutrition (MJN) in 2008, just a few months before they were spun off by Bristol Myers Squibb.  The president at the time was Steve Golsby and he successfully maneuvered the IPO and helped establish the foundations for Mead Johnson as a singularly focused nutritional provider for infants and children.   Looking back, everyone in the company was working countless hours, foregoing time with family and friends, and under a tremendous amount of stress but they did so willingly and with little complaint.  I believe that Steve demonstrates Sinek’s premise that great leaders inspire action. 

Steve absolutely exhibited the traits of an authentic leader.    He demonstrated his passion for MJN’s mission to provide the best start in life for infants and children in every decision, speech, and communication.  Additionally, he possessed high emotional intelligence, as he not only motivated us, but showed tremendous empathy and good social skills.  After only a single introduction, I was very surprised when he later greeted me by name in a chance meeting. 

Steve understood the “why” for himself and Mead Johnson. Our mission was to give children the best start in life, not efficiently produce highly technical liquid and powder formulations at the highest possible margins to provide shareholders with maximum value.  Employee loyalty and commitment during this period was not a function of our pay scale as that quickly wanes after several months of 80+ hour weeks. We were inspired by the man who led us; the man who was authentic with high EQ, earned credibility, demonstrated commitment, and a clear vision for the future. 

My personal experience with Mead Johnson and our senior leadership clearly supports Sinek’s mantra, “People don’t buy what you do.  They buy why you do it.”  Steve did not focus on what we did, producing highly advanced, clinically supported infant formula. He did not focus on how we did it with highly efficient, large scale, global operations.  He, instead, provided a clear and consistent message that we were the sole source of nutrition for at risk babies throughout the world and that we needed to continue to succeed beyond our current 100 year history.

MJN started trading on the NYSE on 11-February-2009 at $24/share.  As of today (29-January-2015), they are trading at over $101/share with over $20B in market capitalization.  They launched as an independent company during one of the worst financial climates since the Great Depression and have thrived in large part due to the energy, commitment and inspiring leadership of a single man. My experience confirms that great leaders really do inspire.

Christine (Reed) Barnhart



REFERENCES


George, B., Sims, P., McLean, A., & Mayer, D. (2007). Discovering your authentic leadership. Harvard Business Review.

Goffee, R., & Jones, G. (2000). Why should anyone be led by you? Harvard Business Review.

Goleman, D. (2004) What makes a leader? Harvard Business Review

Sinek, S. (2009). How great leaders inspire action [Web]. Retrieved from https://www.youtube.com/watch?v=pI0cJdOzUcQ&noredirect=1